Privacy policy
Haco LLC (hereinafter referred to as the Company) complies with laws regarding the protection of personal information and handles customer personal information based on the following policy.
Article 1 (Definition of personal information)
Personal information refers to information about individuals such as customers and employees that can identify a specific individual based on the address, name, telephone number, etc. included in the information.
Article 2 (Collection and use of personal information)
Normally, when viewing the Haco LLC website (hereinafter referred to as this website), there is no need to enter or disclose any information about you, so you can freely use it anonymously. However, when registering as a member, purchasing a product, making an inquiry, reviewing a product, etc., we ask you to enter your name, address, telephone number, email address, etc.
In order to use our services, users are required to provide specific information such as company name, department name, person in charge, personal name, address, telephone number, fax number, email address, financial institution information, etc. .
The information in the preceding paragraph will be used only for the purpose of providing our services (catalogs, flyers, fax DMs, email distribution, product shipping, returns and exchanges, etc.).
In order to receive opinions and impressions from users, we may use the information to the minimum necessary for purposes other than those listed above.
Article 3 (Personal Information Protection Policy)
Our store manages personal information using the following system.
Our company has established internal regulations regarding the protection of personal information, and pledges that the entire company will work together to protect personal information.
We will use and collect your personal information within an appropriate scope after informing you of the purpose of use and our relevant contact information.
Personal information provided by customers will be used within the scope of the purpose of use agreed upon by the customer.
We will not provide or disclose your personal information to any third party unless you have given us your prior consent or we outsource the work.
We will take appropriate security measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information held by our company. Additionally, in the event of an occurrence, we will take prompt corrective measures.
Regarding personal information held by our company, we will comply with laws and other regulations related to personal information, and will promptly make changes and corrections to each item as necessary, such as changes in related laws and regulations.
In response to changes in the environment and social conditions surrounding our company, we strive to continually review and improve our internal regulations regarding personal information protection.
Article 4 (Collection and use of personal information)
Our store will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases.
1. In order to use our services, customers must provide specific information such as company name, department name, manager's name, individual name, address, telephone number, fax number, email address, financial institution information, etc. Masu.
2.The information in the preceding paragraph will be used for the following purposes.
(1) To deliver products and provide after-sales service.
(2) To deliver information regarding our mail order sales and other related services and operations, such as sending DMs and emails.
3.In order to receive opinions and impressions from our customers, we may use the information to the minimum necessary for purposes other than those listed above.
Article 5 (Provision and deposit of personal information)
Customer's personal information and information such as transaction history with our company will not be provided or disclosed to third parties except in the following cases.
(1) When necessary for the operation of this service, including the registration in the preceding paragraph
(2) When the customer's prior consent/approval is obtained.
(3) When requesting or outsourcing the handling of personal information to the extent necessary to achieve the purpose of use stated in the preceding paragraph to a company affiliated with our company that has concluded a confidentiality agreement regarding personal information (e.g. Our related business outsourcing companies include companies that contract to deliver products, etc., companies that contract to send telephone and e-mail, etc., companies that contract to print address labels for products, catalogs, and direct mail deliveries, and companies designated for payment payments. credit card company, collection agency in case of unpaid product payment, etc.)
(4) When providing personal information to our affiliated group companies to the extent necessary to achieve the purpose of use stipulated in Article 3.
(5) When it is necessary to inquire with a personal credit information agency to investigate and confirm the customer's ability to pay.
(6) When there is an inquiry from a credit card company to investigate fraudulent card use.
(7) When we are required to respond to the provision of information based on laws and regulations.
(8) When it is necessary to protect our rights or property
(9) When it is necessary to protect the interests of other customers.
The above contractors and group companies are strictly prohibited from using, disclosing, or buying or selling personal information for purposes other than those used by our company. In addition, we will not provide, sell, or transfer personal information to third parties unless we obtain your consent. However, this does not apply if disclosure or provision is requested and consented to based on law.
Article 6 (Disclosure, management, change and correction of personal information)
Our store will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases.
As a measure to protect and manage personal information, our company appoints a dedicated administrator and a dedicated security company to implement strict and safe management.
If a customer requests disclosure, change, or correction of their personal information, our company will confirm the request and a representative will respond promptly. If you are interested, please contact the inquiry desk below.
Address: 6-13-9 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Haco+ ANIS B1F-B
Article 7 (Request for discontinuation of use/provision)
Our store will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases.
Even if the Company uses or provides the information with the consent of the customer, if the customer requests or proposes to discontinue the use or provision of the information, the Company's use or provision of the information We will promptly take measures to stop providing information to related group companies. However, we cannot delete the minimum information necessary for our company's operations.
Catalogs, DMs, telephone calls, faxes, e-mails, etc. sent by our company will be immediately stopped upon receiving contact from the customer. Please contact us below.
Address: 6-13-9 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Haco+ ANIS B1F-B
Article 8 (Disclaimer of personal information)
Our company assumes no responsibility in the event that a customer intentionally commits false acts or registers or uses a third party's personal information. Furthermore, we will not be held responsible in the event that we provide your personal information to a third party and any fraud committed against us is discovered.
Article 9 (About collecting information on the internet)
About automatic information collection on the Internet Our website and various online services automatically collect customer access information recorded in logs, etc. using IP addresses, cookies, web beacons, etc. as clues. there is. The access information collected includes page and article viewing history, time spent on each page, browser and OS type/version, screen size, referrer, mouse trajectory, etc. The information we collect is primarily used to understand and use access status, to identify and resolve problems with our servers, and to better administer our sites and services.
Our website may use cookies to collect access information. Cookies are small pieces of information that a site sends to your browser and may be stored as files on your disk. Cookies allow the site to record information such as which pages you visit. In addition, we may provide services by combining cookies with member information registered by customers.
We may publish aggregated information obtained by statistically processing information obtained through the use of cookies. This does not include information that can identify individual customers. Customers can set their browsers to refuse to accept cookies or to display a warning when they receive cookies. However, if you do not accept cookies, the services on our website may be limited or may not be available.
Article 10 (SSL)
Our website uses an encrypted communication technology called SSL (Secure Socket Layer) on pages where personal information and order-related information is sent and received. By using this encrypted communication technology, we are able to safely exchange customers' important information.
Article 11 (Scope of application)
The scope of application of the above privacy policy applies within this website.
These Terms also apply to paper media such as flyers and catalogs published by our company.
At our store, we will continue to strive to provide high-quality services and satisfy our customers while handling our customers' personal information with care. Thank you for your understanding regarding the handling of personal information of our customers.
Article 1 (Definition of personal information)
Personal information refers to information about individuals such as customers and employees that can identify a specific individual based on the address, name, telephone number, etc. included in the information.
Article 2 (Collection and use of personal information)
Normally, when viewing the Haco LLC website (hereinafter referred to as this website), there is no need to enter or disclose any information about you, so you can freely use it anonymously. However, when registering as a member, purchasing a product, making an inquiry, reviewing a product, etc., we ask you to enter your name, address, telephone number, email address, etc.
In order to use our services, users are required to provide specific information such as company name, department name, person in charge, personal name, address, telephone number, fax number, email address, financial institution information, etc. .
The information in the preceding paragraph will be used only for the purpose of providing our services (catalogs, flyers, fax DMs, email distribution, product shipping, returns and exchanges, etc.).
In order to receive opinions and impressions from users, we may use the information to the minimum necessary for purposes other than those listed above.
Article 3 (Personal Information Protection Policy)
Our store manages personal information using the following system.
Our company has established internal regulations regarding the protection of personal information, and pledges that the entire company will work together to protect personal information.
We will use and collect your personal information within an appropriate scope after informing you of the purpose of use and our relevant contact information.
Personal information provided by customers will be used within the scope of the purpose of use agreed upon by the customer.
We will not provide or disclose your personal information to any third party unless you have given us your prior consent or we outsource the work.
We will take appropriate security measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information held by our company. Additionally, in the event of an occurrence, we will take prompt corrective measures.
Regarding personal information held by our company, we will comply with laws and other regulations related to personal information, and will promptly make changes and corrections to each item as necessary, such as changes in related laws and regulations.
In response to changes in the environment and social conditions surrounding our company, we strive to continually review and improve our internal regulations regarding personal information protection.
Article 4 (Collection and use of personal information)
Our store will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases.
1. In order to use our services, customers must provide specific information such as company name, department name, manager's name, individual name, address, telephone number, fax number, email address, financial institution information, etc. Masu.
2.The information in the preceding paragraph will be used for the following purposes.
(1) To deliver products and provide after-sales service.
(2) To deliver information regarding our mail order sales and other related services and operations, such as sending DMs and emails.
3.In order to receive opinions and impressions from our customers, we may use the information to the minimum necessary for purposes other than those listed above.
Article 5 (Provision and deposit of personal information)
Customer's personal information and information such as transaction history with our company will not be provided or disclosed to third parties except in the following cases.
(1) When necessary for the operation of this service, including the registration in the preceding paragraph
(2) When the customer's prior consent/approval is obtained.
(3) When requesting or outsourcing the handling of personal information to the extent necessary to achieve the purpose of use stated in the preceding paragraph to a company affiliated with our company that has concluded a confidentiality agreement regarding personal information (e.g. Our related business outsourcing companies include companies that contract to deliver products, etc., companies that contract to send telephone and e-mail, etc., companies that contract to print address labels for products, catalogs, and direct mail deliveries, and companies designated for payment payments. credit card company, collection agency in case of unpaid product payment, etc.)
(4) When providing personal information to our affiliated group companies to the extent necessary to achieve the purpose of use stipulated in Article 3.
(5) When it is necessary to inquire with a personal credit information agency to investigate and confirm the customer's ability to pay.
(6) When there is an inquiry from a credit card company to investigate fraudulent card use.
(7) When we are required to respond to the provision of information based on laws and regulations.
(8) When it is necessary to protect our rights or property
(9) When it is necessary to protect the interests of other customers.
The above contractors and group companies are strictly prohibited from using, disclosing, or buying or selling personal information for purposes other than those used by our company. In addition, we will not provide, sell, or transfer personal information to third parties unless we obtain your consent. However, this does not apply if disclosure or provision is requested and consented to based on law.
Article 6 (Disclosure, management, change and correction of personal information)
Our store will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases.
As a measure to protect and manage personal information, our company appoints a dedicated administrator and a dedicated security company to implement strict and safe management.
If a customer requests disclosure, change, or correction of their personal information, our company will confirm the request and a representative will respond promptly. If you are interested, please contact the inquiry desk below.
Address: 6-13-9 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Haco+ ANIS B1F-B
Article 7 (Request for discontinuation of use/provision)
Our store will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases.
Even if the Company uses or provides the information with the consent of the customer, if the customer requests or proposes to discontinue the use or provision of the information, the Company's use or provision of the information We will promptly take measures to stop providing information to related group companies. However, we cannot delete the minimum information necessary for our company's operations.
Catalogs, DMs, telephone calls, faxes, e-mails, etc. sent by our company will be immediately stopped upon receiving contact from the customer. Please contact us below.
Address: 6-13-9 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Haco+ ANIS B1F-B
Article 8 (Disclaimer of personal information)
Our company assumes no responsibility in the event that a customer intentionally commits false acts or registers or uses a third party's personal information. Furthermore, we will not be held responsible in the event that we provide your personal information to a third party and any fraud committed against us is discovered.
Article 9 (About collecting information on the internet)
About automatic information collection on the Internet Our website and various online services automatically collect customer access information recorded in logs, etc. using IP addresses, cookies, web beacons, etc. as clues. there is. The access information collected includes page and article viewing history, time spent on each page, browser and OS type/version, screen size, referrer, mouse trajectory, etc. The information we collect is primarily used to understand and use access status, to identify and resolve problems with our servers, and to better administer our sites and services.
Our website may use cookies to collect access information. Cookies are small pieces of information that a site sends to your browser and may be stored as files on your disk. Cookies allow the site to record information such as which pages you visit. In addition, we may provide services by combining cookies with member information registered by customers.
We may publish aggregated information obtained by statistically processing information obtained through the use of cookies. This does not include information that can identify individual customers. Customers can set their browsers to refuse to accept cookies or to display a warning when they receive cookies. However, if you do not accept cookies, the services on our website may be limited or may not be available.
Article 10 (SSL)
Our website uses an encrypted communication technology called SSL (Secure Socket Layer) on pages where personal information and order-related information is sent and received. By using this encrypted communication technology, we are able to safely exchange customers' important information.
Article 11 (Scope of application)
The scope of application of the above privacy policy applies within this website.
These Terms also apply to paper media such as flyers and catalogs published by our company.
At our store, we will continue to strive to provide high-quality services and satisfy our customers while handling our customers' personal information with care. Thank you for your understanding regarding the handling of personal information of our customers.